08 Business Technology Tips for Your Business

Below, check out 08 crucial business technology tips for your daily routine. All strategically designed to provide a robust and efficient framework that will allow your business to thrive and stand out in an increasingly digitized and competitive environment.

Check it out:

1. Think about infrastructure

Having a good IT infrastructure is crucial for businesses to optimize their processes and ensure the success of their operational strategy.

Through good methodologies, metrics, and well-planned investments, IT managers can create a high-performance management policy.

This way, corporate devices and systems will be able to meet all the company’s demands, creating high value-added services.

In this sense, one of the simplest ways to identify problems and evaluate the success of existing approaches is the use of metrics and indicators.

Using these tools, the company can track the impact of each measure taken and identify bottlenecks in services and infrastructure. Furthermore, the models used to optimize infrastructure will have a greater impact on the company’s operations.

Among the main metrics that we can use in the IT environment, the following stand out:

System downtime;
Network latency level;
Average service time;
Number of calls answered by support;
Number of operational failures in critical systems;
Average expenditure on asset maintenance.

These are some of the metrics that can be used to evaluate the performance of professionals and systems in day-to-day business.

Those related to user support, for example, make it easier to identify problems and infrastructure points that need improvement.

Those related to latency levels can be used by IT managers to assess whether it is necessary to invest in new technologies and cabling.

To make infrastructure management more focused on user needs, the company can align strategies with other business sectors.

This process must be comprehensive. Therefore, managers need to identify common objectives and evaluate the best way to maintain an IT infrastructure focused on the organization’s medium- and long-term goals.

Finally, it will be possible to invest in new business technologies and implement measures that expand the devices’ ability to make internal processes more efficient.

2. Update your technologies frequently

Every week, the market becomes increasingly equipped with new solutions, gadgets , and systems. And as advancements in this field become more frequent, knowing how to invest in the right solutions is crucial for companies to make choices with a high financial return.

Investing in new technologies should be seen as a way to make processes more efficient and increase the company’s level of competitiveness.

New ways of executing processes are developed, teams begin to work with greater integration and innovate more. As a result, service delivery becomes more agile and aligned with market objectives.

Knowing how to make the right IT investments is crucial for a company to have an effective strategy with high returns. IT managers must be prepared to evaluate available solutions on the market and choose those that can solve the problems the business faces on a daily basis.

In this sense, the use of metrics can be an effective strategy for evaluating the return that a new product or system can provide to the enterprise.

One of the main indicators used by companies to assess the impact of an investment is ROI. This metric facilitates the analysis of the viability of a project or the purchase of a new IT solution.

This way, managers can identify the most cost-effective options and make a choice that will add value to the organization’s processes .

For an accurate ROI calculation, the company must consider several factors. Managers should gather data on the productivity index of all departments that will be affected by the new tool, assess areas that require improvement, and the operational costs of routines that will be impacted by the investment.

Once such data is collected, the gains caused by the new equipment or system must be measured.

Will increased productivity impact revenue?
Will reducing errors and increasing the level of process automation make routines more efficient?
How long will it take for the potential increase in profits to offset the amount spent on the investment?

These questions should guide your ROI calculation. However, new technologies are often not directly linked to new revenue streams.

Cloud backup systems , for example, are good investments because they make IT infrastructure more robust and reliable.

Therefore, the company must not only evaluate financial factors, but also the internal and operational gains that will arise after spending on new business technologies.

3. Use unified communication to your advantage

Communication is a fundamental part of any company’s routine. Having integrated teams influences business profits, reduces errors, and reduces internal conflict.

Therefore, organizations must create strategies that facilitate the development of a work environment with a high level of collaboration, eliminating problems in the exchange of data between professionals.

One way to achieve this goal is by investing in unified communications. This strategy is primarily aimed at businesses that rely on multiple communication channels.

They can be managed through a simpler strategy that centralizes business efforts and improves information exchange within the environment.

Solutions like Microsoft Teams integrate audio calling, video conferencing, document sharing, and instant messaging in one place.

4. Think of technology as a cost-cutting action

As communication between professionals becomes more agile and more integrated, the cost of exchanging data becomes progressively lower.

Even if the company maintains all traditional communication channels (such as email and telephone), professionals will begin to use more economical channels for less priority communications or those that do not require subsequent registration.

In this sense, conversations that were previously held over the phone will now be conducted via apps, such as Microsoft Teams – as mentioned previously.

5. Use it to gain productivity

By improving business workflow, one of the first impacts to be noticed by adopting a unified communications strategy is increased productivity.

Companies will be able to eliminate much of the time spent personally checking information. Therefore, professionals will be able to focus more time on the organization’s priority activities, analysis, and critical projects.

The integration of communication platforms with the web and mobile devices prevents the adoption of routines such as working from home from negatively impacting the work of each professional.

It will be possible to work from home or while traveling without disrupting the teams’ routine.

Furthermore, in a more comfortable work environment, a professional’s productivity naturally increases.

6. Unified Information Exchange Register

By using a unified platform for information exchange, the company’s ability to retrieve records, documents, and messages is expanded.

IT managers will have simplified backup routines, as the number of databases required for file storage will be reduced.

This way, at any time, the company can retrieve an email or message sent by the solution, for example.

7. Store files in the cloud and implement cloud backup

The rise of cloud computing has established itself as a robust trend in enterprise technology.

Microsoft solutions , for example, automatically synchronize data between different devices, optimizing mobility and flexibility for both regular and corporate users.

In the business context, this mobility translates into gains in operational productivity and allows the adoption of flexible work models , such as home office, while ensuring editing and access to documents in any location, enhancing the competitiveness of the service provided.

When choosing a cloud storage service, you should consider aspects such as:

Access reliability;
File editing;
Security in synchronizations;
Robust security and privacy policies.

SLA and user support , for example, are crucial elements to ensure compliance and assistance when needed, promoting a strategy that combines mobility and competitiveness, refining costs and strengthening the effectiveness of corporate services.

Cloud backup emerges as a crucial strategy, enabling the storage and restoration of relevant data at any time without the need for physical presence, mitigating potential impacts caused by incidents and reducing operational costs.

Thus, cloud backup services converge as solutions that not only ensure the integrity and availability of important data, but also facilitate adaptations to the changing demands of each sector, maximizing the efficiency and positive impact of business technology.

Appropriate investment in cloud storage and backup emerge as vital strategies for organizations aiming for robustness, mobility, and a continuous profitability cycle in their operations.

8. Invest in specialized consulting and IT outsourcing

Not every company has the financial resources to invest in creating a full IT department with professionals dedicated to user support, infrastructure maintenance, and creating more efficient routines.

In this case, hiring a consultancy can be an attractive alternative, both for small companies (which have tight budgets) and large businesses (which seek to eliminate expenses easily).

The consulting service will thoroughly evaluate all of the business’s IT policies and identify problems, operational bottlenecks, and areas requiring improvement.

Additionally, the consultant will recommend new investments, tools, and business technologies that can make the company’s workflow more agile and efficient.

However, some measures must be taken before hiring a company in this area, such as: